TO THE EDITOR:
General Motors’ decision to force Buick, GMC and Cadillac Escalade customers into a mandatory OnStar subscription service is corporate bullying (“GM requires Buick, GMC buyers to buy $1,500 OnStar subscription,” autonews.com, Aug. 9). It shows how arrogant a company can get when demand is greater than supply.
This inversion of supply and demand for new vehicles will end, and GM may not be able to be so arrogant. I can see the competitors’ commercials now: “No forced subscription required.”
Vehicle prices are at all-time highs and going higher with electric vehicles and increasing regulatory requirements. The customer’s ability to pay these high prices is not limitless, and now forcing unnecessary, expensive digital subscriptions is just plain greedy!
JOHN ELLNET, Canton, Mich.